DJI Mini 5 Pro Care refresh
is the official manufacturer’s protection and maintenance solution designed specifically for DJI Mini 5 Pro drone users, providing maximum peace of mind for everyday use. It is a 1-year service plan that covers the most common accidents and allows for quick and affordable replacement of the device, reducing the risk of unexpected costs and downtime.
Main goal of the DJI Mini 5 Pro Care service is to ensure that your drone is always ready to fly, even after accidents. Plan covers accidental damage, including collisions, crashes and water damage, which can occur to both novice and experienced pilots. In addition, the service also includes flyaway cover, which means that in the event of the loss of a drone, it can be replaced on preferential terms, provided the necessary conditions are met.
Under the service, you are entitled to up to two replacement devices per 12-month period. Each replacement is for a small fee, which is significantly cheaper than buying a new drone. Replacements will be either brand new or factory remanufactured units of equivalent quality, which have undergone thorough inspection and meet DJI’s high quality standards.
DJI Mini 5 Pro Care also stands out for its speed and comfort. In the event of damage, replacing the unit is simple and efficient – once the damaged drone is sent, the replacement process is quickly started to minimise disruption to your work or hobby. DJI’s official service network ensures professional service and the use of original spare parts.
In addition, DJI Mini 5 Pro Care includes international coverage, allowing the service to be used outside of your home country, making it an ideal choice for travelling drone users. This provides peace of mind when flying abroad, where unexpected situations can be more difficult to resolve.
Terms of service
DJI Mini 5 Pro Care is valid for 12 months from the date of activation and must be linked to a specific DJI Mini 5 Pro drone. Activation of the service must take place in accordance with DJI requirements – either when the new unit is first switched on or within a specified period after purchase.
To use the service, damaged device must be submitted to an authorised DJI service centre. Replacement service will be subject to a fixed service charge per case. In case of a Flyaway incident, the drone must be previously linked to a user account and the feature must be activated according to DJI instructions.
It is important to note that DJI Mini 5 Pro Care does not cover intentional damage, loss without fulfilling the required conditions, theft or cosmetic damage that does not affect the functionality of the device. It also does not cover accessories such as batteries, propellers, or other consumable parts unless they are directly related to the replacement device.
DJI Mini 5 Pro Care is the ideal solution for users who want to protect their investment, reduce risk and ensure a smooth and uninterrupted flying experience.
- Conditions for first-time purchase: product must be brand new and unactivated or activated within the last 48 hours.
- Renewal terms and conditions:If you have a DJI Care Refresh service, you can renew it with DJI Care Refresh (1-year plan) up to 15 days after your current service expires.
- If conditions are not met: please request an online video verification for your product. Once approved, you can purchase DJI Care Refresh service within 72 hours of receiving the purchase notification.
