DJI Neo 2 Care Refresh is an extended care plan that gives peace of mind to your DJI Neo 2 device.
For one year, this plan covers unexpected accidents, including falls, water damage and other everyday injuries – so you get a quick and easy repair or replacement if something happens.
DJI Neo 2 Care Refresh ensures your Neo 2 drone is always ready to fly.
1 year of certainty and security
Two-way service options for practical repairs Quick and easy repair or replacement Ideal for active Neo 2 users.
Replacement service: in the event of an accident, the product can be replaced for a small fee. Replacement products are either new or match new products in performance and reliability.
DJI Care Express: Fast and efficient replacement service.
Free shipping: DJI will cover the shipping costs in both directions in case of replacement.
Official guarantee: For the duration of DJI Care Refresh period, the main components are under official warranty.
Conditions for first-time purchase: Product must be brand new and unactivated or activated within the last 48 hours.
Renewal terms and conditions:If you have a DJI Care Refresh service, you can renew it with DJI Care Refresh (1-year plan) up to 15 days after your current service expires.
If conditions are not met: please request an online video verification for your product. Once approved, you can purchase DJI Care Refresh service within 72 hours of receiving the purchase notification.
