DJI Osmo Action 5 Pro Care Refresh
is an official DJI extra protection service designed to provide maximum peace of mind and security for active users. It’s a two-year protection plan that covers a wide range of unexpected damage and ensures your action camera is protected even in the most demanding shooting situations.
DJI Osmo Action 5 Pro Care offers comprehensive protection against everyday accidents, including drops, bumps, collisions and water damage. Since action cameras are often used in extreme conditions – be it mountain skiing, cycling, water sports or travel blogging – this protection is particularly important to avoid unexpected additional costs when repairing or replacing the device.
Biggest advantage of the service is its flexibility and speed. Over a period of two years, the user can benefit from a series of replacement services, whereby the damaged device is replaced with a new or upgraded device. This means that even in the event of more serious damage, you won’t be without your camera for long. DJI ensures that all replacement units meet strict quality standards and offer the same reliability as a new product.
DJI Osmo Action 5 Pro Care also includes the DJI Care Express service, which allows you to quickly replace a damaged device without a lengthy repair process. This is especially valuable for professionals and content creators for whom every day without a camera means lost opportunities. In addition, the service offers free two-way transport, making the whole process convenient and worry-free for the user.
Importantly, the service also covers water damage – critical for action cameras as they are often used in wet or underwater conditions. A standard warranty doesn’t usually cover such cases, but DJI Osmo Action 5 Pro Care gives you the peace of mind that your investment is protected in such situations.
DJI Osmo Action 5 Pro Care is the ideal choice for users who want to use their camera with maximum freedom, without the fear of unexpected costs or long downtime. This service combines reliable protection, fast service and DJI’s high quality standards, making it a valuable addition to any DJI Osmo Action 5 Pro camera.
Service details:
- Replacement service: in the event of an accident, the product can be replaced for a small fee. Replacement products are either new or match new products in performance and reliability.
- DJI Care Express: Fast and efficient replacement service.
- Free shipping: DJI will cover the shipping costs in both directions in case of replacement.
- Official guarantee: For the duration of the DJI Care Refresh period, the main components are under official warranty.
- Conditions for first-time purchase: the product must be brand new and unactivated or activated within the last 48 hours.
- Renewal terms and conditions:If you have a DJI Care Refresh service, you can renew it with DJI Care Refresh (1-year plan) up to 15 days after your current service expires.
- If conditions are not met: please request an online video verification for your product. Once approved, you can purchase the DJI Care Refresh service within 72 hours of receiving the purchase notification.